Privacy Policy

This policy explains what information Quality Motors LLC (“we”, “us”) collects through this website, why we collect it and how we handle it.

Information you give us

When you submit a vehicle inquiry, financing pre-qualification, trade-in request, test drive request or contact form, we collect the information you enter. Depending on the form, that may include:

• Your name, phone number and email address
• Your mailing address
• Employment and income information you choose to provide
• Housing status and monthly housing payment
• An estimated credit range that you self-report
• Details and photographs of a vehicle you wish to trade in
• Any message you write to us

What we deliberately do not collect

We do not ask for your Social Security number, bank account details, or images of your driver’s licence through this website. If a lender requires that information to process an application, it is collected through that lender’s own secure system, not here. If you ever encounter a form on this site asking for those details, do not complete it and please contact us at (417) 504-6200.

Information collected automatically

We record which vehicle listings are viewed and which contact actions are used, so we can understand what our customers are looking for. If analytics are enabled, our analytics provider may set cookies and collect standard technical information such as your browser type, approximate location and the pages you visit. We also record campaign parameters (UTM tags) present in the link you arrived through, so we know which advertising is working.

How we use your information

• To respond to your inquiry, request or application
• To help identify vehicles and financing options that may suit you
• To arrange test drives and appointments
• To assess a vehicle you have offered for trade
• To maintain our own records of customer interactions
• To improve our inventory, website and advertising

Who we share it with

We share your information only as needed to do what you asked us to do. That may include lenders or financing partners when you request financing, and service providers who host our website, store our data and send our email notifications. We do not sell your personal information.

We may disclose information where required by law, or to protect our legal rights.

How your information is stored

Submissions are stored in a hosted database with access restricted to authorised Quality Motors LLC staff. Photographs you upload with a trade-in request are stored privately and are not published or made publicly accessible.

Communications

By submitting a form, you agree that we may contact you by phone, text message or email about your request. You can ask us to stop contacting you at any time by replying to any message or calling (417) 504-6200. Standard message and data rates may apply to text messages.

Your choices

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at [email protected] or (417) 504-6200 and we will respond as promptly as we reasonably can.

Most browsers let you refuse or delete cookies. Doing so may affect how parts of this site behave.

Children

This website is not directed at children under 13 and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

Contact us

Quality Motors LLC
12472 Lawrence 2220
Verona, MO 65769
(417) 504-6200
[email protected]